IT Management

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1. IT Governance and Strategy

2. Project Management

3. Cybersecurity

  • Basics of information security (CIA triad: Confidentiality, Integrity, Availability).
  • Cybersecurity policies and standards (ISO 27001, NIST).
  • Threats, vulnerabilities, and incident response.
  • Data privacy regulations (GDPR, HIPAA).

4. Networking and Infrastructure

  • Basics of LAN, WAN, VPN, and cloud computing.
  • Network security measures like firewalls and IDS/IPS.
  • Understanding of data centers and disaster recovery plans.

5. Software Development and Lifecycle (SDLC)

  • Stages of software development.
  • DevOps practices and CI/CD pipelines.
  • Testing methodologies and quality assurance.

6. Emerging Technologies

  • Cloud computing (AWS, Azure, GCP).
  • Artificial Intelligence and Machine Learning.
  • Big Data and analytics.
  • Internet of Things (IoT).
  • Blockchain and Web 3.0.

7. IT Operations and Service Management

  • ITSM principles (Incident, Problem, Change, Release Management).
  • SLA and KPI management.
  • Asset and configuration management.

8. Leadership and Communication

  • Team building and conflict resolution.
  • Stakeholder management.
  • Effective communication and presentation skills.

9. IT Procurement and Vendor Management

  • RFP (Request for Proposal) and contract management.
  • Vendor evaluation and negotiation.
  • Licensing and software asset management.

10. Business Continuity and Disaster Recovery

11. Data Management

12. Regulatory Compliance

  • Industry-specific regulations (SOX, PCI DSS).
  • Compliance audits and reporting.
  • Ethical considerations in IT.