Public Sector Bank Reforms Made Simple: 4R Strategy, EASE Agenda & Key Wins

🎯 The 4R Strategy: Fixing India’s Public Sector Banks

A 4-step plan to tackle bad loans (NPAs) and strengthen banks:

StepWhat It MeansKey ActionsResults
1. Recognition 🔍Admit bad loans exist– Stopped hiding NPAs as “restructured assets”.
– Raised Provision Coverage Ratio (PCR) from 46% (2015) to 68.9% (2019).
NPAs rose to ₹3.93L cr (2019), but banks became more transparent.
2. Resolution 💼Recover money from defaulters– Used Insolvency Code (IBC) to take control of defaulters’ assets.
– Recovered ₹98,493 cr in FY19 (100% growth!).
Record recovery of ₹2.87L cr (2015-19).
3. Recapitalization 💰Inject funds into banks– Govt pumped ₹3.14L cr (2015-19) via schemes like Indradhanush.Boosted banks’ ability to lend.
4. Reforms 🛠️Improve rules & governance– Froze accounts of shell companies.
– Enacted Fugitive Economic Offenders Act.
Reduced fraud and wilful defaults.

🌟 EASE Agenda: Transforming PSBs (2018 Onwards)

6 focus areas to make banks customer-friendly, tech-savvy, and efficient:

Focus AreaKey InitiativesImpact
1. Customer Responsiveness 📱– Launched psbloansin59minutes.com.
– Added UPI, e-KYC, AePS.
Faster loans & digital access for all.
2. Responsible Banking 🛡️– Stressed Asset Management Verticals (SAMVs) for NPAs.
– Better credit checks.
Reduced bad loans and risks.
3. Credit Flow to MSMEs 🏭– UdyamiMitra portal for MSME loans.
– PM Vishwakarma Scheme (₹13,000 cr budget).
Easier loans for small businesses.
4. Financial Inclusion 🌾– 34 crore Jan Dhan accounts.
– 96% villages got banking access.
₹6.28L cr transferred via DBT schemes.
5. Digitalization & Skills 💻– Mobile banking, Braille ATMs.
– Regional language support.
25% faster loan processing (H1FY19).
6. Governance 📊– EASE Reforms Index (140 metrics).
– Separated CEO & Chairman roles.
Transparent, competitive PSBs.

📈 Key Achievements (2015-2019)

  • NPAs Recovery: ₹98,493 cr in FY19 (till Q3).
  • Jan Dhan Accounts: 34 crore+ opened.
  • Village Banking Access: 96% coverage.
  • DBT Transfers: ₹6.28 lakh cr.
  • Fugitive Offenders Act: Stopped defaulters fleeing abroad.

📝 Exam/Interview Cheat Sheet

FAQs

Q: What is the 4R Strategy?
A: Recognition, Resolution, Recapitalization, Reforms → Fix NPAs and strengthen banks.

Q: What is the EASE Index?
A: Tracks PSB performance on 140 metrics (e.g., digital adoption, customer satisfaction).

Q: How did IBC help?
A: Allowed banks to take control of defaulters’ assets and recover ₹2.87L cr (2015-19).

Key Terms

  • NPA: Loans not repaid for 90+ days.
  • IBC: Insolvency and Bankruptcy Code.
  • DBT: Direct Benefit Transfer.
  • SAMVs: Stressed Asset Management Verticals.

🚀 What’s Next?

  • AI & Tech: PSBs adopting AI for fraud detection.
  • Climate Risk: New frameworks for eco-friendly lending.
  • Global Expansion: PSBs targeting international markets.