UPI stands for Unified Payments Interface. It is a real-time payment system developed by the National Payments Corporation of India (NPCI), enabling users to instantly transfer money between banks using a mobile device. UPI facilitates seamless peer-to-peer transactions, bill payments, and merchant payments, providing a secure and fast alternative to traditional banking methods.

Key Features and Highlights

Category	Feature
Payment Features	QR-based payments
	Send Money: To Contacts, Pay to Bank, Pay to Self
	Receive Money: Through collect requests
Advanced UPI Features	Global UPI Activation: Enable international transactions
	Foreign Inward Remittance: Receive money from abroad
	UPI LITE: Simplify small-value transactions
	UPI Number/Mapper: Create and manage unique UPI numbers
	UPI Autopay: Manage recurring payments and mandates
Card and NFC Payments	Credit Card Bill Payments: Pay dues effortlessly
	Link RuPay Credit Card: Integrate with UPI
	Tap & Pay: NFC-based contactless payments
Recharge & Utilities	Utility Bills: Pay electricity, LPG, gas, donations, or credit card bills
	Mobile/DTH/Cable TV Recharge: Recharge prepaid services
	FASTag Recharge: Top up your FASTag balance
Safety and Convenience	Safe and Secure
	24/7 Availability
	Transaction Limit Setup
Account Management	Set or reset UPI PIN
	Organize your UPI profiles
	View Transaction History
	Dispute Management: Resolve transaction issues
	Manage Beneficiary: Add, edit, or delete beneficiaries
Other Features	IPO Subscription: Apply for IPOs using your UPI ID

Registration Process

Step	Description
1	Download the app from Google Play/Apple Store.
2	Click ‘Register’ (for new users) or ‘Already Registered’ (for existing users).
3	Select your mobile number (for dual SIM users).
4	Confirm your mobile number.
5	Enter personal details (Name, Email) and set a Virtual Payment Address (VPA).
6	Link your bank account.
7	Set a 4-digit login PIN and answer a security question.
8	Login with your PIN and start using Bob iPay.

UPI Transaction Limit

Txn Category	Limit per txn	Limit per day	No. of txns per day
P2P / P2M	₹1L	₹1L	20
P2M (Specific MCC)	₹2L	₹2L	20
IPO & G-Sec	Not Applicable	₹5L	Not Applicable
USSD *(99#)**	₹5K	₹5K	20
Fund Transfer	₹5K	₹5K	1

Notes:

For P2P/P2PM/P2M (non-verified offline), the transaction limit is Rs 2,000 for Collect Request via “Share intent link & pay” and “QR Share & Pay”.
Specific MCC categories are eligible for a higher transaction limit of Rs 2L.

Secure UPI Overview

Security Features

Two-factor authentication for extra protection.
First transaction limit: New users can transact up to Rs. 5,000 after setting/resetting UPI PIN.
Device Binding: Enhanced security for devices.
Transaction Limits: Set individual per transaction and daily limits for each linked account.

How to Block UPI Services Instantly

Open the SMS app on your registered device.
Type BOBUPIBLK in the message (not case sensitive).
Send to 8422009988.

PIN Security

You must set a 4-digit Login PIN and UPI PIN for transactions.
Login PIN and UPI PIN will lock after 5 incorrect attempts.
To reset PINs, use the Baroda UPI Mobile App.
Change PIN regularly and never write it down.

How to change your UPI PIN, follow these steps:

Open the UPI App: Launch your UPI-enabled app on your smartphone.
Go to the Payment Settings:
- In Google Pay, tap on your profile icon and select Bank Accounts.
- In PhonePe, tap on the Profile icon and select Bank Accounts.
- In Paytm, tap on the Profile icon, then go to Bank Accounts.
Select Bank Account: Choose the bank account linked with UPI for which you want to change the PIN.
Tap on Change UPI PIN: You will see an option to Change UPI PIN. Click on it.
Enter Old UPI PIN: You’ll be asked to enter the current (old) UPI PIN.
Set a New UPI PIN: Enter a new 4-6 digit PIN that you wish to set. Confirm it by entering the same PIN again.
Submit: After entering the new PIN, submit it to complete the process.

Using USSD (if no app is available):

Dial *99# on your phone.
Select the option for UPI PIN management (usually option 3 or 4).
Follow the prompts to change your PIN, entering the required information and verifying with your bank.

Phishing Warning

Be cautious of emails requesting personal info. Bank of Baroda will never ask for your PINs via email or call.

UPI complaint

A UPI complaint refers to any issue or problem faced by users while using the UPI for transactions. Common UPI complaints include:

Transaction Failures
Money Not Credited
Technical Glitches
Refund Delays
Fraudulent Transactions
Incorrect UPI ID or Details
Linking Issues

To resolve UPI complaints, users can:

If your mobile is stolen or used without permission, report it to Bank of Baroda immediately at 18005700 or upi.bcc@bankofbaroda.co.in.
File complaints through the NPCI or relevant authorities.

Features for Merchants

Easy and Convenient Collection Channels for Merchants:

Types of Merchants in UPI:

In-App Merchants: Merchants using the in-app payment system.
Retail Merchants: Simple one-page form for easy setup.
Corporate Merchants: Customized solutions for businesses.

Payment Solutions for Merchants:

Web-Based: Online payment solutions for merchants.
Mobile-Based: Payment solution through mobile apps.
Offline Payment: For merchants without online infrastructure (e.g., website or mobile app).
Retail Merchants: Payments through QR codes.
Bulk Collect/QR Code Solution: For handling multiple transactions efficiently.

Additional Features:

Merchant Discount Rate (MDR): Nil (no charges).
User-Friendly Merchant Portal: Provides real-time MIS (Management Information System) and transaction status for easy reconciliation and reporting.

A UPI ID is a unique identifier used to send and receive money via the UPI payment system. It typically looks like an email address (e.g., name@upi), where the first part (before @upi) is a user-defined ID, often related to your name or mobile number, and the domain is fixed (@upi or the bank’s domain like @sbi).

For example:

john.doe@upi
9876543210@sbi

UPI full form​